BILLING - In this section you will be able to view your invoices online - and pay online if you so choose. As always, payment by check is accepted.
STATISTICS - Customers who host with Acorn may click on the Login Button and be directly forwarded to your URCHIN Statistics without having to remember any additional passwords.
CUSTOMER INFO - All pertinent customer data is stored in one location.
VENDOR INFORMATION - This section is designed to store all of a customer’s important data such as your URL (Universal Resource Locators, also known as Domain Names or Web Addresses) information, your DNR (Domain Name Registration) information, your FTP (File Transfer Protocol) access to your code, your Statistics and Billing passwords. It also includes ISP (Internet Service Provider) and E-Mail ISP contact information, as well as the customer’s Physical and associated Alias E-mail addresses. Finally, it will store all login and contact information for both Paid and Free Directories and customer-chosen PPC and PPI Programs.
PROJECT MGMT - All new customers go through various and multiple steps when moving to Acorn IS. These steps are logged and project managed from start to finish. Records are kept each step of the way as to what is completed or pending and by whom. Progress may be checked online throughout the process and is available as a benchmark and reference into the future.
MARKETING - Ongoing web site marketing is always a challenge. This section will make it easier to keep track of your marketing placement. Customers may either complete the tasks in this section monthly or choose to have Acorn Staff complete it for them and provide monthly "Marketing Watch" reports regarding their web site status. Unique visitors, PPC (Pay Per Click), Organic and Paid Directory listings can be tracked per month. This information is particularly important at the end of each year when determining which directories should be renewed and which should be discontinued due to poor performance.
SUBMISSIONS - Once a web site is online, there are advantages of submitting your site to both the Free Major and Free Minor Search Engines (though once in their system, they tend to re-index your pages on a scheduled basis without re-submitting them over and over). Along with submissions to the various Search Engines, both Free and Paid Directories also can benefit your placement and visitors to your site. This section is where these resources are listed and can be utilized and tracked by date so you know what listings have been submitted and what new ones are pending.
SERVICES - This section lists the various services that are utilized by our Acorn Customer base. It includes tracking of contact and password information for the customer's chosen Reservation, Gift Certificate and Online Availability software, Virtual Tour vendor info and also the Acorn provided database services. Acorn provided features may be coded into your web site so that you may update your Links, Specials, Events and Guest Comments without needing a programmer to implement. The only cost to receive these features (one or all) is the cost of development. There is no ongoing monthly cost to support.
It is our mission and goal for all our customers to be able to gather, store and utilize all of their Internet data in one secure location that is easy to access and maintain.
