Looking for an experienced, professional small business Web site designer and Internet marketing specialist? Consider Acorn Internet Services for quality hosting, site design, and marketing services.

Acorn Internet Services has grown to over 25 team members in just a few years. We carefully select and groom our team members to understand our unique niche, and often hire with "Innkeeper" skills in mind. We have a variety of Innkeepers, both active and retired, on our team. Who better to understand your business than someone who knows your business personally?

We have created our organizational structure with flow and efficiency in mind. Our writing team members who handle our SEO preparation are not programmers. And our programmers are not technical writers. But, with the "best of the best" on each team, working together seamlessly not only provides a great design, but also the very best opportunity that your awesome new design will be found in the search engines.

We liken our process to Henry Ford's genius. Have the right people doing the right jobs so when the end product is released, it is the best it can possibly be!

Mark and Lisa Kolb
From working in a top 10 banking software company in Atlanta, Georgia, doing software development, installation, customer support and quality assurance to working for MCI/WCOM in Colorado Springs, Colorado, together Mark and Lisa have over 40 years of combined experience that can be put to work for you.

• Mark has his BS in Computer Science from Appalachian State in NC, 1989
• Lisa has her BS in Computer Science from Slippery Rock University in PA, 1988

Helena Stamper (Manager)
Helena joined the Acorn team in June 2007 supporting our Development and Marketing Project Managers. She is now the Marketing Project Manager for all new site designs, minor development, and marketing only projects. She graduated from Virginia Tech with a B.S. in Economics, and she has almost 15 years working in the telecom industry holding various positions within Tymnet/McDonnell Douglas and MCI. Her career started in Government Markets/Sales and expanded to almost every division within MCI. She brings with her a vast array of business knowledge from Marketing, Order Entry System Training and Technical Support, Customer Service Support, Billing Support, Development, and Project Management.

Marcy Talbert (Team Lead)
Marcy joined the Acorn IS marketing team in 2003. As our Senior Technical Writer, she helps develop your site's content according to Acorn's guidelines for achieving the best possible search engine optimization (SEO). Marcy graduated summa cum laude from Slippery Rock University in Pennsylvania with a B.S. in English Writing and a minor in Communication. She has written for a number of corporate, non-profit, and academic publications. In her spare time, she enjoys stamping, scrapbooking, blogging, reading, and volunteering at her church and daughter's school. Marcy lives in Grove City, Pennsylvania with her husband, two children, and their Labrador retriever.

• Lori  Dulaney (Marketing and Promotions Specialist)
  Lori joined Acorn IS in 2008 as a member of the marketing team.  She has held multiple customer service and sales positions over the years.  Most notably was her work with Office of Personnel Management and USIS.  Lori was employed with OPM as a file clerk and also worked on a team that transferred the hard copy government records onto computer systems.  As an employee with USIS, she was an Investigative Inquiry Specialist and conducted background investigations via the telephone, during which she was awarded the USIS President’s Award for the year of 2000.  She has acquired many skills over the years, including a true desire to provide great customer service, computer skills, team work, and a commitment to deadlines.  Lori resides in Grove City, Pennsylvania, with her husband, two children and their golden retriever.  In her spare time, she enjoys volunteering at her daughter’s school and is currently a vice president for the PTO.
  
  
• Crish Fuhrer (Marketing and Promotions Specialist)
  Crish has been with Acorn part time since September 2008 and at the current time, she does the research and assembly of the Benchmark Reports. In addition, she has been in the retail business for 13+ years.  Her start was with a local Montgomery Wards store, where she worked for 7 1/2 years. Crish has two years of experience as the receptionist at a chiropractic office and
  her love of sewing took her into clothing manufacturing for two years. Since then, she has been working at a candy manufacturing and retail store in Butler, PA for 6 years where her most recent promotion was to become the Bookkeeper/Office Manager. For fun and personal enjoyment, Crish now does small stained glass pieces for family and friends.
  
  
• Julie Lutz (Marketing and Promotions Specialist)
  Julie Lutz joined the Acorn Marketing team in 2006 and enjoys the new challenges and learning experience Acorn provides. She has 27 years of experience in student service related offices at Slippery Rock University of Pennsylvania. Julie works on search engine submissions for our Acorn customers.
  
  
• Pam Prentice (Marketing and Promotions Specialist)
  Pam joined the Acorn staff in August of 2006 and provides support to our Web site Development and Marketing departments including technical editing and content writing. Pam also works with Acorn clients in reviewing, setting up, and maintaining their Pay Per Click campaigns in Google &
  Yahoo. She graduated from Toccoa Falls College in Toccoa, GA in 2003 with a degree in psychology. While in college, she worked as an assistant in the PR department helping to schedule and book tours for their music groups. Upon graduation, she toured the eastern US and Ecuador for three months with a music group sent out from the college. After touring, she relocated to PA and began working as a crisis counselor for the University of Pittsburgh Medical Center health system. Shortly after that, she became a stay at home mom. Now living in Florida, she enjoys spending time with her family and exploring the south.
  
  
• Lillian Reynolds Reeher (Marketing and Promotions Specialist)
  Lillian Reynolds Reeher is a technical writer for Acorn Internet Services. A teacher and writer, she is also an active member of an artists guild. The author of more than a few books, she specializes in local history and human interest stories. She has a bachelor’s degree in elementary education and a master’s in English. She has taught at all public school levels, recently retiring after 17 years as a college writing professor. She has been a reporter and editor for a Dow Jones weekly newspaper and a healthcare publications specialist. Her articles have appeared in both local and national publications. She is an environmentalist with a strong interest in the preservation of history, architecture, and collecting antiques, particularly those with a story.
  
  
• Patty Lapa Straub (Marketing and Promotions Specialist)
  After working her way up the ladder from stenographer to a management position at Slippery Rock University, Patty took advantage of an early/full retirement with 30 years of service. Patty spent the first few years of her leisure time traveling around the country and wintering in Arizona. Her other hobbies include writing poetry, doing Income Taxes, paperwork, computer trouble shooting for friends and family, and bookkeeping for her brother’s business. Acorn-IS brought her out of retirement on a part-time basis in 2005. Her current duties include Meta Tags, Intell-a-Keeper contracts, and Technical Editing.
  

Willie Louthen-Brown (Manager)
Willie Louthen Brown began working in the bed and breakfast industry in 2001 - helping a friend in the Hocking Hills region of Ohio remodel his former home and create a unique lodging property.  This led to a position with American Dreams Inc. (creator of the Webervations system), working as lead support technician and primary conference representative for the Webervations program.  Moving to the Acorn team in 2008 as Project Manager for New Development, he now works with clients and development staff to match our new site designs with the design concept of each client.

• Krista Connor (Designer & Developer)
  Krista joined Acorn’s design and development team in February 2007 and brings with her a working knowledge of Web site design and development as well as database and information system management. She graduated from Rowan University (Glassboro, NJ) in 1992 with a BA in Communications and today has over 17 years experience in a variety of skills including Web design and development, marketing, and communications. Prior to joining the Acorn team, Krista worked for almost three years as the Marketing Manager for the Professional Association of Innkeepers International (PAII). At PAII, Krista was responsible for all aspects of marketing and communications related to membership acquisition, retention, and satisfaction. Krista lives in Marlton, NJ with her husband Dennis and 3-year-old daughter, Kayla.
  
  
• Fred Fioto (Developer)
  I spent many years in the  Process Control, Data Acquisition and Professional Audio Industries. I have over 10 years experience as a Web designer, both as a freelancer and contractor. I joined Acorn as a developer in 2008 and I enjoy developing new Web sites as well as troubleshooting and repairing broken ones. I  dabble in pen and ink abstracts, like German Shepherd dogs, love to cook pizza, and play blues slide guitar with abandon.
  
  
• Tracy Howard (Designer & Developer)
  Tracy joined the Acorn design and development team in 2006 with a background in Graphic Design and Public Relations. She has her BS degree from Davenport University (Holland, MI) in Marketing and spent the first several years of her career in marketing and design for Neiman Marcus luxury travel service. Later she left the corporate world to pursue her goal of freelancing and has provided design, branding and marketing support for numerous clients including: restaurants, mortgage firms, design/build contractors, bridal boutiques, commercial realtors, commercial contractors, churches, and retail stores. She is particularly fond of the B&B industry as her parents own a bed and breakfast in Holland, MI, and she has spent many weekends inn-sitting for them!
  
  
• Matthew Loftis (Developer)
  Matthew joined Acorn in 2009.   Matthew has spent many years in the professional music industry as a musician and producer.  During that time he also has been building a background in commercial graphic design.   He has worked extensively in the print side of design for well over 10 years.  He has worked recently as a lead designer for a newspaper.  He has done numerous freelance work ranging a pretty wide gamut of projects and clients providing everything from magazine ads, newsprint, brand identity, logos, and CD design, to web elements, posters, banners and everything in between.  
  
  
• Caroline Sasaki (Developer)
  Caroline joined Acorn at the end of 2008. She has a BS in Mathematics with a minor in Education. In addition, she has a certificate in Object Oriented development. Her software development career of 16 years is focused in client-server and Internet-based solutions. Six of these years include design and development of call center automation solutions. Her most recent work prior to Acorn involved an Internet-based customer service application for Microsoft IE using JavaScript, Dynamic HTML, and XML. This application integrated voice, voicemail, and email. She is efficient in the following technologies: C++, C#, NT, Dynamic HTML, JavaScript.
  
  
• Gordon Stedman (Maintenance Programmer)
  Gordon, a licensed commercial pilot, served as an air traffic controller for 12 years before returning to complete a BS degree in Computer Management Systems from Metropolitan State College of Denver in 1992. Gordon also served as the Test Administrator for the State of Washington as well as a technical consultant and operations supervisor for 5 major airlines.

Duane Ford (Support Specialist)
Duane came to Acorn in 2008 as a technical support manager. He is the first contact regarding any technical issues you may experience and is responsible for tier 1 fixes and/or changes you may request regarding your Web site. Duane has been working intermittently with computer systems and related technologies beginning in 1980 and has received credentials in IBM mainframe applications programming, operations and system management, and he has most recently received Comp TIA A+ certification from Colorado Technical University. Prior to his work with Acorn, he was a senior member of the technical staff at a software development company located here in Colorado Springs, CO.

Sharon Rowe (Manager)
Sharon Rowe has been a member of the Acorn Internet Services consulting team since January 2005.  As Professional Client Services Manager, she collaborates with clients on Web site enhancement, newsletter design & distribution, Pay-Per-Click campaign strategies, blog creation, Intell-a-Keeper training & data review, MarketWatch recommendation execution, Snippetmaster support, and customized marketing consultation. 

Prior to joining Acorn, Sharon owned and operated a profitable B&B in Salida, Colorado (1997-2006) with her husband, Jeff. During that time, she served on the Board of Directors for the Bed and Breakfast Innkeepers of Colorado and was an avid volunteer and advocate in the Salida tourism & arts community. Before becoming an innkeeper, Sharon managed a commercial title insurance office in Denver (1984-1997), coordinating nationwide commercial real estate transactions for national developers and lenders. She attended the University of Colorado/Denver. Her background in the hospitality and real estate industries provide her with a blend of experiences and perspectives that are beneficial in working with her clients to insure that the best marketing practices are in place to move their businesses forward.

• Brian Slind (Market Watch Specialist)
  Brian Slind joined the Acorn team in March of 2009 and prepares the analysis on the Acorn MarketWatch reports.  He has an A.A. degree in Machine Technology and CNC programming.  After 18 years in the machining trade, he and his wife decided to buy a bed and breakfast in Missouri and moved from the Pacific Northwest to Mid-America in December 2005. He is excited about the opportunity to be working for Acorn and to be able to hone/learn skills in Internet marketing. In addition to the Market-Watch reports for Acorn clients, Brian stays busy with serving on Missouri’s B&B association board, involvement with his local Chamber of Commerce’s Small Business committee, working in his yard, talking with the guests at the B&B, and spending time with his wife.
  
  
• Terri Plummer (Information Specialist)
  Terri Plummer joined Acorn in 2006 and is a member of Acorn’s MarketWatch Specialist team, researching and gathering web traffic statistics and organic placement data. She and her family enjoy living in Colorado and taking advantage of all the activities Colorado is famous for, including snowboarding and skiing. In her spare time, she enjoys playing volleyball and loves to travel. Terri is a graduate of Northern Arizona University, and previous worked for MCI and Intersolv, being responsible for budget coordination and software release management.

Wendy Goldstein (Accounts Receivable)
Proud co-owner of the Two Sisters Inn in Manitou Springs, CO for twenty years, Wendy was born and raised in New York and worked in architecture and corporate management for 11 years before obtaining a degree in Culinary Arts.  Wendy volunteers her time as Treasurer for many organizations.  She had been the Treasurer for the Bed and Breakfast Innkeepers of Colorado state organization for many terms and is presently the Treasurer for the Bed and Breakfast of the Pikes Peak Area and Historic Manitou Springs, Inc.-Manitou Springs Heritage Center.  She is sympathetic to and knowledgeable about the financial accounting of bed and breakfasts and self-employed owners.